Shipping policy

Greenstone Shop delivers to most locations worldwide, but there are some places we are unable to send to, if there are any issues regarding this, we will contact you as soon as possible and a refund will be issued.

We endeavour to get the orders out for delivery the following day to the address you have supplied. The estimated time of delivery is just that an estimated time frame and will depend on how far your package must travel.

We cannot be held responsible for failure to deliver or delays in delivery caused by events or circumstances outside our control.

Refunds will not be issued to anyone who has refused delivery of package.

We do not cover any cost relating to Local Tax, Custom Fees or VAT or any other local delivery-based fees specific to your country - this is your responsibility to pay any charges relating to this. We do not accept returns based on refusal or avoidance to pay these fees.