Your Pounamu should last you a lifetime - and more. Pounamu is said to increase in mana as it is passed on through generations. We guarantee that any Greenstone Shop piece will survive to become an heirloom piece, spreading its mana throughout your whanau if it is well cared for, loved and respected.
Unfortunately, we don't replace any Pounamu or Greenstone carvings that have broken due to bangs, knocks or drops which are typical of many breakages or fractures to pendants. The stone may be as strong as steel, but it is stone and is brittle, and that makes it vulnerable to breaks and chips. Our carvers have over 35 years experience and can normally tell by assessing the fracture how it may have broken.
If you do have any issues with your piece, feel free to contact us to discuss.