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Unfortunately we don't replace any Pounamu or Greenstone carvings that have broken due to bangs, knocks, or drops which is typical of many breakages or fractures. Greenstone or Pounamu may be as strong as steel but it's brittle and that makes it vulnerable to breaks and chips. Our carvers have over 30 years experience and can normally tell by looking at it as to how it may have been broken by assessing the fracture. You can contact us to discuss.